Refund policy

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us through our website or available customer support channels. Please note that returns will need to be sent to the following address:

If your return is accepted, we’ll provide you with return instructions, including how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us through our website if you have any questions about returns.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This allows us to evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including perishable goods such as food, flowers, or plants; custom products such as special orders or personalised items; and personal care goods such as beauty products.

We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch with us if you have questions or concerns about whether your specific item is eligible for return.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you currently have. Once the return is accepted, you can make a separate purchase for the new item.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved.

If approved, you’ll automatically be refunded through your original payment method within 10 business days. Please remember that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us through our website or customer support channels.